Privacy Policy

Quandbx™ · Privacy Record

Privacy Policy

This Privacy Policy describes how Yongchun Rouyu Trading Co., Ltd., doing business as Quandbx™, collects, uses, discloses and protects personal information when you visit quandbx.com, place an order, contact Customer Care, create an account or otherwise interact with our services.

Information

Information We Collect

Depending on your interaction with the store, we may collect:

Name, email address, telephone number where supplied, billing address and shipping address.
Account information and preferences.
Order, transaction, return, refund and customer-support information.
Device, browser, network and approximate location information derived from IP address.
Information collected through cookies and similar technologies.
Information voluntarily provided when contacting us.

Payment-card information is processed by authorized payment providers. Quandbx™ does not store complete payment-card numbers on its own systems.

Use

How We Use Personal Information

We may use personal information to process and fulfill orders, provide order and tracking updates, respond to customer-service requests, manage returns and refunds, prevent fraud, maintain website security, improve store functionality, comply with legal obligations, measure store performance and send marketing communications where permitted.

Sharing

How We Share Information

We may share information where reasonably necessary with service providers involved in operating the store, including Shopify, payment processors, fulfillment providers, shipping carriers, technology vendors, analytics providers, marketing providers and professional advisers.

Information may also be disclosed to authorities where legally required.

Relevant information may be disclosed in connection with a business reorganization, acquisition, financing, sale or similar transaction, subject to applicable law.

Cookies & Similar Technologies

Cookies and similar technologies may be used to provide essential website functions, remember preferences, understand store usage, improve performance, maintain security and support advertising or measurement where permitted.

Depending on location and available store settings, cookie banners, privacy-choice tools or browser settings may allow management of certain technologies.

Retention

Data Retention & Security

Personal information is retained for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining transaction records, resolving disputes, preventing fraud and satisfying applicable legal requirements.

Reasonable administrative, technical and organizational safeguards are used to protect personal information, but no internet transmission or electronic-storage method can be guaranteed completely secure.

Rights

Privacy Rights & Choices

Depending on where you live, applicable law may provide rights concerning personal information, including rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent or an appeal of certain privacy decisions.

Identity verification may be required before completing a privacy request. Promotional emails may be unsubscribed from through the unsubscribe link contained in those communications.

Children

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

International

International Data Processing

Because our company, customers and service providers may operate in different countries, personal information may be processed outside the country where you live.

Where required by applicable law, appropriate measures are used for international data transfers.

Third Party